Shipping & Delivery Policy

1. Shipping Destinations

We currently ship exclusively within the **United States**. We support delivery to residential addresses, business addresses, and PO boxes.

2. Shipping Costs

To provide the best shopping experience for our customers, Vrendy offers **Free Standard Shipping** on all orders shipped within the United States. There are no hidden fees or minimum purchase requirements.

3. Processing and Delivery Timelines

• Order Processing: All orders are processed within 1 to 3 business days. Orders are not processed on weekends or national holidays.
• Shipping Times: Standard shipping takes approximately **7 to 15 business days** from the dispatch date to arrive at your address.

*Note: Delivery times may vary slightly during holiday seasons or due to extreme weather/carrier delays.*

4. Tracking Your Order

Once your order has been dispatched by our logistics carrier, you will receive an email containing your tracking number and a direct tracking link. You can track your shipment live using the carrier website or any public tracking platform like 17Track.

5. Lost or Damaged Packages

If your order does not arrive within the estimated timeline or is marked as delivered but you have not received it, please contact us immediately. We will initiate an inquiry with the carrier. If the package is confirmed lost in transit, we will send a free replacement or issue a full refund.

6. Questions & Contact Information

If you have any questions regarding our shipping methods, packaging, or tracking information, please submit your inquiry using the contact form on our Customer Service Page, or email us at hello@vrendy.shop.